This privacy policy describes how KW Coaching Group LLC ("Company", "we", "us", "our") collects, uses, and shares personal information of users of our website, mobile application, and related services (collectively, the "Services"). This privacy policy applies to the Services, our websites, applications, products, software, widgets, APIs, email notifications, and other services.
Information We Collect
We only collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, billing information, and other information you submit to create an account or complete a transaction.
- Profile information and content you provide for your account, such as username, profile photo, and biography.
- Communications between you and Company, such as emails and messages.
- Participation in surveys, forums, promotions, activities or events on our Services.
- Any other personal information you choose to provide to us.
We also automatically collect certain information when you use our Services, including:
- Device data such as your IP address, unique device ID, device type, browser or operating system information, and geolocation.
- Usage data about your interactions with the Services and users.
- Information from cookies, web beacons, pixels, clear gifs, and other technologies on our Services. [Learn more about how we use cookies and your cookie choices.]
How We Use Information
We use your personal information to:
- Provide, maintain, improve, and personalize our Services.
- Process transactions and send order confirmations.
- Communicate with you about our Services, offerings, surveys, newsletters, and promotional content.
- Compare information for accuracy and verify it with third parties.
- Detect and prevent fraud, abuse, security incidents, and other harmful activity.
- Comply with our legal obligations and enforce our agreements.
- For any other purpose disclosed at the time the information is collected or to which you consent.
Sharing Information
We do not share or sell personal information except as described below:
- With third party service providers and partners who assist us in operating the Services, conducting our business, or servicing you.
- With law enforcement, government agencies, courts, parties to legal proceedings, or other authorized third parties if required by subpoena, court order, or applicable law.
- In case of any reorganization, merger, sale, joint venture, assignment, or other transfer or disposition of our organization or assets.
- When we have a good faith belief it is required by law, to detect and prevent fraud, abuse, security incidents, or to protect our rights and property.
- To enforce our Terms of Service or other agreements.
- With your consent or at your direction to do so.
We do not sell, trade, or otherwise transfer personal information to third parties except as described in this policy.
Your Choices & Rights
- You can opt-out of non-essential electronic communications from Company at any time.
- You can access, correct, or delete your personal data by contacting us at [email protected] or within your account settings and preferences.
- You can object to processing of your personal data, ask us to restrict processing or request portability of your personal data.
- You can opt-out of interest-based advertising in general by disabling cookies in your browser.
- You have the right to lodge a complaint with your local data protection authority or our lead supervisory authority.
- When we process data based on consent, you can withdraw your consent at any time.
Data Retention
We retain personal data only for as long as necessary to provide our Services or as required by law, which is typically no longer than 7 years unless an exception applies. We will delete your data upon request if possible.
Transfers Outside Your Country
Personal data may be stored and processed outside your country of residence in accordance with this policy. We utilise standard contract clauses approved by regulators to safeguard data when transferred internationally.
Security
We follow generally accepted standards and maintain reasonable administrative, physical, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification regardless of the format in which it is held.
Minors
The Services are not directed to individuals under the age of [18] and we do not intentionally collect personal information from children under 18 without parental consent. If we learn we have collected or received personal information from a child under those ages, we will take reasonable steps to delete it.
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you about significant changes by emailing the e-mail address specified in your account, by placing a prominent notice on the Services, or by updating the “effective date” at the top of this privacy policy.