Privacy Policy

These terms cover everything offered by KW Coaching Group LLC: Kandy Windom's events, coaching, masterminds, speaking, corporate programs, books, and free resources. Looking for our Privacy Policy? It has its own page, linked at the bottom of this site.

Effective date: November 9, 2026

These Terms and Conditions ("Terms") govern your use of kandywindom.com and our related websites, and your purchase of or registration for any product, program, or service from KW Coaching Group LLC ("the Company," "we," "us," or "our"). By using our sites, or by purchasing or registering for anything we offer, you agree to these Terms.

1. What These Terms Cover

These Terms apply to all of our products, programs, and services, including:

• Live and virtual events, including the LEAD 100™ Bootcamp, Tiny Events, Big Profits™ masterclasses and trainings, challenges, VIP days, and book launch events.

• Coaching and mastermind programs, including the LEAD 100™ Mastermind, the Tiny Event Accelerator, the DESPEGA™ Mastermind, and 1:1 coaching.

• Books, including ¿Estás Pegado? ¡Despega!, How to Master Your Inner World, and CHOSEN, an international best seller Kandy coauthored.

• Digital products and free resources, including guides, checklists, quizzes, and the Tiny Events, Big Profits™ Calculator.

• Speaking engagements and corporate leadership development programs.

• Our affiliate program.

If you sign a separate written agreement with us for a specific program or engagement, that agreement controls wherever it differs from these Terms.

2. Use of Our Sites and Content

• Our content is for educational and informational purposes. It is not legal, financial, tax, medical, or psychological advice. Please consult a qualified professional about your own situation.

• All content, including books, guides, workbooks, recordings, slides, quizzes, the calculator, assessments, and program materials, is the property of Kandy Windom and KW Coaching Group LLC. It may not be copied, shared, resold, or redistributed without written permission. Access to a program is for your personal use only.

• Bonuses, prices, dates, and benefits described on our sites may change. The terms in effect at the time of your purchase or registration always apply.

3. Earnings and Results Disclaimer

Testimonials, case studies, and results shared on our sites, including Kandy Windom's own results such as $1.9M in sales in 12 months, reflect individual experiences. They are not typical, and they are not a promise or guarantee of your results. Your results depend on many factors, including your effort, experience, market, and circumstances. We do not guarantee any specific business, income, or personal result from any of our products, programs, or services.

4. Payments, Refunds, and Cancellations

Paid events: this includes the LEAD 100™ Bootcamp (General Access and VIP), challenges, VIP days, book launch VIP tickets, and other paid events. There are no refunds after purchase. If you are unable to attend, your payment becomes a credit toward a future live event or another of our products or programs.

Coaching and mastermind programs: this includes the LEAD 100™ Mastermind, the Tiny Event Accelerator, the DESPEGA™ Mastermind, and 1:1 coaching. These programs are by application, and submitting an application does not guarantee a spot. We will contact you to schedule a call and confirm whether it is the right time for you. Once you are accepted and your payment is made, we offer a 30 day money back guarantee: if you feel the program is not helping you, we will refund your payment within the first 30 days, no questions asked, minus any payment processing fees. After that 30 day period, no refunds are offered, and any payment you have made remains as a credit toward a future event or program.

Books: your payment confirms your order according to the policy of the store or platform where you made your purchase.

Digital products and all other purchases: our general no refund policy applies. There are no refunds after purchase, and your payment becomes a credit toward a future event or another of our products or programs.

Speaking engagements and corporate programs: fees, deposits, cancellations, and rescheduling are set in the written agreement for each engagement.

5. Events, Conduct, and Recordings

• Photos and video: our events, both live and virtual, may be photographed and recorded. By attending, you agree that you may appear in photos, video, and recordings, and that we may use them in our marketing and programs without compensation. If you prefer not to appear, please tell our team at check in and we will do our best to accommodate you.

• Conduct: we work to keep every room respectful and safe. We may remove anyone who is disruptive, disrespectful, or harmful to other participants from an event or program, without a refund or credit.

6. Limitation of Liability

To the fullest extent permitted by law, KW Coaching Group LLC, Kandy Windom, and our team are not liable for any indirect, incidental, or consequential damages, including lost income or profits, arising from your use of our sites, products, programs, or services. Our total liability for any claim is limited to the amount you paid us for the product, program, or service that gave rise to the claim.

7. Governing Law

These Terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts located in Pasco County, Florida.

8. Changes to These Terms

We may update these Terms from time to time. The effective date at the top of this page shows the current version. The Terms in effect at the time of your purchase or registration apply to that purchase.

9. Contact

Questions about these Terms, your order, your registration, or a refund? Email us at [email protected] or write to KW Coaching Group LLC, 28210 Paseo Drive Suite 190 304, Wesley Chapel, FL 33543.

Last updated: November 9, 2026.

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